Product operations for B2B SaaS

Turn customer demand into clear shipping momentum.

Damper helps teams collect feedback, weight it by customer value, turn it into roadmap work, and publish visible progress without juggling five different tools.

Built for teams that want a calm, operational workspace instead of a noisy idea box.

Sort by customer value instead of raw noise. Weighted voting and linked demand signals help the team focus on what matters to paying customers, not just what gets repeated most.
New
Inbox API rate limits by plan

Enterprise · under review

24
New Features In Progress
SSO audit log export 15
Billing PDF improvements 09
Embeddable Feedback Widget
Feedback
Capture requests where customers already work
Features Bugs Improvements
API rate limits by plan
New Feedback +24
Roadmap Track status with less ambiguity
Planned
Promote feedback into roadmap work quickly
In Progress
Track status with less ambiguity
Done
Draft releases from shipped roadmap work
One operating loop

Run the full feedback-to-release cycle in one place.

Damper keeps collection, prioritization, planning, and shipping aligned around the same set of customer signals.

Inbox New
SSO for enterprise tenants 24 pts
Bulk export for finance 16 pts
Dark mode polish 8 pts
Collect

Capture feedback where customers already are

Use the widget, public board, imports, or API to gather real requests without sending users into a separate portal.

Weighted Voting 10x
Enterprise vote
Pro vote
Free vote
Prioritize

Weight demand by customer value

Sort requests using vote weights, linked signals, and customer tier so the queue reflects business reality.

Projects In Progress
Promote the right items into roadmap work
In Progress Done

Publish progress and close the loop

Plan

Promote the right items into roadmap work

Turn validated demand into roadmap items, keep visibility clear, and decide what stays public or private.

Why teams lose the signal

Most feedback systems tell you volume, not importance.

The result is familiar: loud requests rise, high-value requests get buried, and shipping updates are disconnected from the original demand.

Everything lands in one flat pile

Feature requests, bugs, and customer context arrive together, but without a system for separating noise from revenue impact.

Votes treat every account the same

A free plan request can outrank a request from the customer who is paying for your roadmap this quarter.

Roadmap and release updates drift away

Even when teams do the work, the people who asked for it often never see what changed or why it was prioritized.

Weighted voting

Revenue-aware prioritization without spreadsheet triage.

Damper lets you decide how much weight each customer tier carries, so prioritization matches the business you are actually trying to grow.

EEnterprise vote
10x
PPro vote
3x
FFree vote
1x
Priority math

The queue reflects value, not just volume.

Use customer plan, strategic importance, and linked feedback to rank work in a way your team can defend internally.

Example weighted demand
Enterprise request: 24 points
Mid-market request: 11 points
Free-plan request: 4 points
See weighted voting in detail
Daily work surfaces

Designed for the people who stay in the product all day.

The product surfaces are built for triage, planning, and shipping, not just for presenting a polished roadmap screenshot.

AI as support, not theater

Connect MCP, CLI, and agents when the workflow is ready.

Damper is human-first at the top of the product and technical enough underneath to support agent-assisted execution.

  • Expose prioritized work to CLI and MCP-compatible tools.
  • Share project context, notes, and task state with engineering agents.
  • Keep the feedback-to-release flow intact while AI helps with implementation.
MCP

Connect to Claude Code, Cursor, and other clients

Use Damper as the control plane for task selection, context, and progress tracking.

CLI

Bring Damper into day-to-day repo work

Give teams a terminal flow for setup, specs, and coordination instead of treating the dashboard as the only touchpoint.

Handoffs

Keep agents and humans on the same task history

Notes, commits, subtasks, and context reduce repeated analysis and make ownership clearer.

Operational trust

Built for teams that care about clarity, privacy, and durable process.

The marketing story stays grounded in the same practical concerns product teams and technical buyers ask about in evaluation.

EU-hosted by default

Customer data stays in Europe, with a setup that fits teams who already need to think about residency and privacy early.

GDPR-aware workflows

Data export, deletion, and identifiable customer feedback are treated as first-class operational concerns.

Technical paths stay visible

Docs, CLI guidance, and MCP references are public and clear, so technical evaluators do not hit a dead end.

Pricing preview

Start simple, upgrade when you need weighted prioritization at scale.

The pricing model maps to where teams are in the maturity curve: collecting, prioritizing, then operationalizing across the org.

Starter

For small teams validating the workflow.

$0
  • One project with core feedback capture
  • Public roadmap and changelog basics
  • Enough surface area to test the operating loop

Enterprise

For orgs with compliance, scale, or deeper workflow needs.

Custom
  • Expanded controls, limits, and ownership patterns
  • Support for stricter operational requirements
  • Better fit when multiple teams share the same loop
Questions buyers ask early

Short answers before you dig into docs or pricing.

The product story is simple: collect better signals, prioritize better work, and publish better progress.

Is Damper only useful if we want AI execution?

No. The core product is the feedback-to-roadmap-to-release workflow. MCP and CLI are there when your team wants a technical operating layer on top.

Can we keep some roadmap work private?

Yes. Public transparency is useful, but not every item belongs on a customer-facing board. Damper keeps that split explicit.

How does weighted voting stay fair?

You define the weight model. Damper makes the prioritization transparent so the team can understand why an item is rising or falling.

What if we already have feedback in other tools?

You can start with imports, the API, or the widget and move into a more complete operating model without rebuilding your process from zero.

Start with the loop

Build a product process customers can actually see moving.

Damper gives your team one operating surface for demand, roadmap movement, and release communication.